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Autonomous Voice AI for Utilities

Autonomous Voice AI for Utilities

Deliver instant, accurate, and 24/7 support for electricity, water, gas, and telecom customers. Qualify inquiries, manage billing calls, handle outages, and trigger backend actions.

Workflows

Verifying details

Verify customer identity from CRM

Check eligibility using information shared

Confirm customer information

Update CRM record with call outcome and notes

Send WhatsApp confirmation to the customer

Customer Profile

Fetched

Name

Rahul Sharma

Phone Number

+91 7689XXXXXX

Monthly Income

₹85,000

Loan Type

Personal

Employment

Salaried

Credit Score

740+

Agent performance overtime

250

200

150

100

50

0

Conversation stages

Greeting and Introduction

Identity Verification

Document check

Eligibility Check

Upsell loan offers

Analyzing Insights…

Customer is exploring loan providers with lower interest rates.

Customer doesn't have correct address in aadhar card and wants to check if rent agreement works for address proof

00:00:00:00

00:00:00:00

Human-Like Voice

Human-Like Voice

<200ms Latency

<200ms Latency

ZERO Misfires in Production

ZERO Misfires in Production

"We have completed 2 phases of testing with Intelekt for Ai Agent calling for Tata Power Marketing process, and the experience was very positive. We are looking forward to work with them as we have received desirable outcome. Their team was responsive, knowledgeable, and committed to delivering quality results. Communication was smooth throughout the process, and they were quick to adjust when requirements changed."

R V Tejaswi

Lead Call Center Management, TATA Power

Automate Every Customer Touchpoint for Utility Operations

AI agents that handle billing queries, outage reports, meter submissions, and service requests instantly reducing wait times and improving customer satisfaction at a fraction of the cost.

Lead Qualification

Billing Queries & Payments

Outage Reporting & Updates

Feedback Collection & Complaint Resolution

Upsell & Add-Ons

Lead Qualification

Billing Queries & Payments

Outage Reporting & Updates

Feedback Collection & Complaint Resolution

Upsell & Add-Ons

Lead Qualification

Billing Queries & Payments

Outage Reporting & Updates

Feedback Collection & Complaint Resolution

Upsell & Add-Ons

Watch Agent Jaanvi In Action

Watch how Jaanvi handles millions of calls, learns in real time, and syncs with your systems seamlessly.

Watch Agent Jaanvi In Action

Watch how Jaanvi handles millions of calls, learns in real time, and syncs with your systems seamlessly.

Watch Agent Jaanvi In Action

Watch how Jaanvi handles millions of calls, learns in real time, and syncs with your systems seamlessly.

Faster Guest Handling at Scale

Resolve thousands of billing and service inquiries.

Resolve thousands of billing and service inquiries all at once.

Real-Time Verification Built In

Verifying customer details and information shared during the call.

Every Call Drives Action

Every Call Drives

Action

Automated CRM updates, complaint tickets, payment reminders, and more.

With Intelekt AI, contact center teams convert more customers at 1/10th the cost in minutes, not months

70%

First-contact resolution

60%

Reduction in agent workload

3x

Faster service resolution

<30 Sec

Response Time

60%

Operational Cost Reduction

1 Day

Deployment Time

Rays

Integrates Seamlessly with Your Internal Tools - Cloud or On-Prem

Intelekt AI seamlessly integrates with leading tools and platforms, ensuring smooth and efficient workflows

Rays

Integrates Seamlessly with Your Internal Tools -

Cloud or On-Prem

Intelekt AI seamlessly integrates with leading tools and platforms, ensuring smooth and efficient workflows

Rays

Integrates Seamlessly with Your Internal Tools - Cloud or On-Prem

Intelekt AI seamlessly integrates with leading tools and platforms, ensuring smooth and efficient workflows

From Old IVRs to Intelekt AI's Agentic AI Workflows

Move from press-1 navigation to self-learning conversations that think, act, and deliver - without human dependency.

First
Second
Before
After

Slide to see how your customer experience transforms

Human Agents vs Intelekt AI's Agents

Hear the difference, see the metrics

Human Agent
0:000:00
Intelekt AI Agent
0:000:00
  • High hiring, training, and supervision costs

  • Limited working hours; fatigue affects consistency

  • Prone to errors, bias, and emotional variability

  • Slow response and follow-up times

  • Difficult to scale without major operational expense

  • 10× lower cost per conversion

  • 24×7 availability and parallel call handling

  • Consistent tone, compliance, and performance

  • Learns continuously from data and interactions

  • Instantly scalable to thousands of calls

Human Agents vs Intelekt AI's Agents

Hear the difference, see the metrics

  • 10× lower cost per conversion

  • 24×7 availability and parallel call handling

  • Consistent tone, compliance, and performance

  • Learns continuously from data and interactions

  • Instantly scalable to thousands of calls

Intelekt AI Agent
0:000:00
  • High hiring, training, and supervision costs

  • Limited working hours; fatigue affects consistency

  • Prone to errors, bias, and emotional variability

  • Slow response and follow-up times

  • Difficult to scale without major operational expense

Human Agent
0:000:00

Human Agents vs Intelekt AI's Agents

Hear the difference, see the metrics

Human Agent
0:000:00
Intelekt AI Agent
0:000:00
  • High hiring, training, and supervision costs

  • Limited working hours; fatigue affects consistency

  • Prone to errors, bias, and emotional variability

  • Slow response and follow-up times

  • Difficult to scale without major operational expense

  • 10× lower cost per conversion

  • 24×7 availability and parallel call handling

  • Consistent tone, compliance, and performance

  • Learns continuously from data and interactions

  • Instantly scalable to thousands of calls

Trusted by Enterprises Automating Millions of Call Minutes

Join the growing number of customers and champions who trust Intelekt AI for automating their contact centres end-to-end

After 35 years in hospitality technology and customer engagement, I can confidently say this Intelekt AI Voice Bot represents the future of reservations. It doesn't just take bookings, it grows smarter with every interaction, delivers 24/7 consistency, and fills the talent gap the industry is struggling with today.

Khushru D. Siganporia

Strategic & Board Advisor, Ex-IHCL

Working with Intelekt AI has meaningfully improved our AI telesales workflows at Ketto. The voice bot’s ability to handle large call volumes with consistent quality has been a strong value-add.

Suraj B

VP - Growth and Product, Ketto

With Intelekt, we upgraded our customer communication stack. Their Voicebot helped us cut down manual calling efforts, increase conversion rates, and accelerate our overall turnaround time.

Aanchal S

Finance Buddha

We have completed 2 phases of testing with Intelekt for Ai Agent calling for Tata Power Marketing process, and the experience was very positive. We are looking forward to work with them as we have received desirable outcome. Their team was responsive, knowledgeable, and committed to delivering quality results. Communication was smooth throughout the process, and they were quick to adjust when requirements changed.

R V Tejaswi

Lead Call Center Management, TATA Power

Trusted by Enterprises Automating Millions of Call Minutes

Join the growing number of customers and champions who trust Intelekt AI for automating their contact centres end-to-end

After 35 years in hospitality technology and customer engagement, I can confidently say this Intelekt AI Voice Bot represents the future of reservations. It doesn't just take bookings, it grows smarter with every interaction, delivers 24/7 consistency, and fills the talent gap the industry is struggling with today.

Khushru D. Siganporia

Strategic & Board Advisor, Ex-IHCL

Join the growing number of customers and champions who trust Intelekt AI for automating their contact centres end-to-end

John Doe

CEO, TATA Power

Join the growing number of customers and champions who trust Intelekt AI for automating their contact centres end-to-end

Aanchal S

Finance Buddha

We have completed 2 phases of testing with Intelekt for Ai Agent calling for Tata Power Marketing process, and the experience was very positive. We are looking forward to work with them as we have received desirable outcome. Their team was responsive, knowledgeable, and committed to delivering quality results. Communication was smooth throughout the process, and they were quick to adjust when requirements changed.

R V Tejaswi

Lead Call Center Management, TATA Power

Trusted by Enterprises Automating Millions of Call Minutes

Join the growing number of customers and champions who trust Intelekt AI for automating their contact centres end-to-end

After 35 years in hospitality technology and customer engagement, I can confidently say this Intelekt AI Voice Bot represents the future of reservations. It doesn't just take bookings, it grows smarter with every interaction, delivers 24/7 consistency, and fills the talent gap the industry is struggling with today.

Khushru D. Siganporia

Strategic & Board Advisor, Ex-IHCL

Join the growing number of customers and champions who trust Intelekt AI for automating their contact centres end-to-end

John Doe

CEO, TATA Power

Join the growing number of customers and champions who trust Intelekt AI for automating their contact centres end-to-end

Aanchal S

Finance Buddha

We have completed 2 phases of testing with Intelekt for Ai Agent calling for Tata Power Marketing process, and the experience was very positive. We are looking forward to work with them as we have received desirable outcome. Their team was responsive, knowledgeable, and committed to delivering quality results. Communication was smooth throughout the process, and they were quick to adjust when requirements changed.

R V Tejaswi

Lead Call Center Management, TATA Power

Turn Missed Leads into Opportunities

Replace scripted calls with self-learning meaningful conversations that qualify leads, resolve issues, and deliver outcomes.

Turn Missed Leads into Opportunities

Replace scripted calls with self-learning meaningful conversations that qualify leads, resolve issues, and deliver outcomes.

Turn Missed Leads into Opportunities

Replace scripted calls with self-learning meaningful conversations that qualify leads, resolve issues, and deliver outcomes.

©2025 Intelekt AI. All rights reserved. | Crafted with ❤️ for enterprise teams

Agentic AI for enterprises.

Automate conversations, workflows, and outcomes — end to end.

SOC I & SOC II

ISO/IEC 27001:2022

ISO/IEC 27701:2019

ISO/IEC 42001:2023

©2025 Intelekt AI. All rights reserved.

Crafted with ❤️ for enterprise teams

©2025 Intelekt AI. All rights reserved. | Crafted with ❤️ for enterprise teams