Deployed in a day. Results in 7
Resolve queries, handle complaints, update systems, and deliver instant, consistent support across every channel 24/7.
Fully autonomous agents that verify customers, resolve issues, update systems, escalate when needed, and keep every support workflow moving without human intervention.
What Makes Intelekt AI Effective for Customer Support Teams
Voice-First Understanding
Understands customer intent, context, and sentiment.
Multi-System Access
Fetch account details, orders, bookings, in real time.
Automated Ticketing & Routing
Creates, updates, or closes support tickets instantly.
Multi-channel Support
Voice, WhatsApp, SMS, email - all unified in one engine.
Clear Impact for your Customer Support Teams
80%
Reduction in wait times
3×
Faster query resolution
24/7
Multilingual support
Workflows
Verifying details
Verify customer identity from CRM
Check eligibility using information shared
Confirm customer information
Update CRM record with call outcome and notes
Send WhatsApp confirmation to the customer
Customer Profile
Fetched
Name
Rahul Sharma
Phone Number
+91 7689XXXXXX
Monthly Income
₹85,000
Loan Type
Personal
Employment
Salaried
Credit Score
740+
Agent performance overtime
250
200
150
100
50
0
Conversation stages
Greeting and Introduction
Identity Verification
Document check
Eligibility Check
Upsell loan offers
Analyzing Insights…
Customer is exploring loan providers with lower interest rates.
Customer doesn't have correct address in aadhar card and wants to check if rent agreement works for address proof
